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Please call customer service for a return authorization number. TACTICAL GURUZ WILL NOT accept returns without the return authorization number written on the packaging. In addition, ALL returns must be authorized within 3-days of receipt and inspection.
PLEASE NOTE: A 25% restocking fee will be charged on ALL returned items. Shipping is NOT refundable. Department of Transportation regulations DO NOT allow us to accept returns on ammunition.
Sales on all of the following items are FINAL:
Used firearms CANNOT be returned. All sales are final. Description and photos (if available) are provided by the seller.
All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.
Once the order has been confirmed and checkout has been finalized in the TACTICAL GURUZ shopping cart, any cancellations or reversals of orders requested (before shipment) will incurr a 10% service fee on the total amount purchased.
WARRANTY
TACTICAL GURUZ DOES NOT process warranty work. All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.
All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx. Please examine all packages and report all damage to the carrier. A damage claim MUST BE FILED WITH THE CARRIER. TACTICAL GURUZ ships all freight FOB from our location and distributors warehouse and are not responsible for any damage that occurs in transit OR items lost or delayed by the freight carrier.
PLEASE NOTE: This is not an exhaustive list of all items that are not for sale in every state, district, or US territory where the receipt, possession, sale or use of any such merchandise is prohibited and/or illegal. Please consult your state and local laws before ordering any product on this website. Products on this website WILL NOT BE SOLD for export and cannot be delievered to freight forwarders, third party shipping agents or delivered to APO/FPO addresses.
Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.
You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other laws or regulations.